Privacy And Policy

Last Updated: October 26, 2026

1. Introduction

Welcome to JBG Transhipping ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information when you use our website / mobile app, https://jbgtranshipping.com.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website / mobile app and services.

2. Information We Collect

We may collect the following information:

·         Personal Information: Name, email address, phone number, and account information.

·         Transaction Information: Shipping details, buyer and transhipper information, order details, and payment status.

·         Communication Information: Messages, inquiries, and information you provide when contacting our support team.

3. How We Use Your Information

We use your information to:

·         Create and manage user accounts.

·         Process shipping transactions and coordinate with buyers and transhippers.

·         Facilitate payment processing and verify payment status.

·         Provide customer support and respond to inquiries.

·         Improve our website / mobile app, services, and security.

·         Comply with applicable laws and legal obligations.

4. Sharing Your Information

We may share relevant information with third parties when necessary to provide our services, including:

·         Payment service providers to process payments.

·         Shipping partners, buyers, and transhippers to coordinate shipping transactions.

·         Technology and service providers that help operate and maintain our website / mobile app.

·         Government authorities or other parties when required by applicable law.

We do not sell your personal information to third parties.

5. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as necessary to provide our services, fulfill legitimate business purposes, and meet applicable legal requirements.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

6. Cookies and Similar Technologies

Our website / mobile app may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, and understand website / mobile app usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect website / mobile app functionality.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

·         Request access to your personal information.

·         Request corrections to inaccurate or incomplete information.

·         Request deletion of your personal information where applicable.

·         Withdraw consent where processing is based on consent.

·         Submit questions or complaints regarding the handling of your personal information.

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website / mobile app may use third-party services, including payment gateways and other external service providers. These providers may process information in accordance with their own privacy policies and applicable terms.

We encourage you to review their privacy policies before using their services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Updates will be published on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us through the official contact channels provided on our website / mobile app.

JBG Transhipping
Website: https://www.jbgtranshipping.com
Email : jbgtranshippingservice@gmail.com