Frequently Asked Questions about JBG Transhipping Service

Frequently asked questions about our fish shipping service.

Delivery

If you don't find any relevant answer, please contact us at jbgtranshipping@gmail.com

How do I find out JBG delivery schedule?

On the application, you can see our schedule through the following steps:

  1. Click Schedule on the main menu.
  2. Select your shipping destination country.
  3. Select the destination country transhiper of your buyer's choice.
  4. Click search.
  5. The schedule will be listed at the very bottom after information regarding the selected transhiper.

Alternatively, you can visit our information page at the following link:

https://docs.google.com/document/d/1XqGudrVuRbHpgRPRjhrPAr4rL5ZfJrhEMbsbQ3tsMvg/edit#

How do I find out the JBG shipping rates?

In the application, you can find out our shipping rates through the following steps:

  1. Click check rates on the main menu.
  2. Select your shipping destination country.
  3. Click check rates.
  4. Our rate information will be available on the page that appears.

Alternatively, you can visit our rate information page via the following link:

https://drive.google.com/file/d/1l1_VbdWv1XY0MMXGLUmLDnN9cex3uCyE/view

How do I pack my fish to meet the export requirements?

Please pay attention on how to pack to meet the export requirements. Please follow our guide below so that the fish packaging can comply with our export standards.

 

https://docs.google.com/document/d/1uPR8ov7JQtJ7YcbfbWah_KCpNHmuidwkJCCeLKEdwDo/edit?usp=sharing

I have finished registering, where do I need to send my fish?

Please send your fish to our office address below:

JBG Transhipping Service
Sunter Kirana VII Blok AG no 19
Sunter Jaya, Tj. Priok, Jakarta Utara
Telp 0812-9797-1227